24 HOUR - DOCTOR RUN - FULLY EQUIPPED MOBILE MEDICAL SERVICES IN CAPE TOWN
We Are Your 24-Hour Mobile Medical Doctor Call-Out Service in and around Cape Town, South Africa
Need urgent and convenient medical attention? Can’t or do not want to visit a regular emergency unit or practice?
Our round-the-clock Cape Town call out service ensures that a qualified doctor is just a call away, to attend to you in the comfort of your space via either our doctor call out home services or virtual telemedicine service.
Whether it’s a sudden illness, minor injury, or medical advice you seek, our team is ready to assist where ever you find yourself in the city of Cape Town.
Our Doctor-Run Mobile Medical Services travel to you, fully equipped, in our medical AGMSvehicle.
With our convenient house call option, a doctor can visit you in the comfort of your own home, office, or hotel, providing personalized care when you need it most.
No more waiting in crowded emergency rooms or struggling to schedule appointments during busy times.
Our service is backed by experienced medical professionals dedicated to delivering prompt, reliable care tailored to your needs. Plus, our telephonic and video consultations offer instant access to medical expertise, ensuring peace of mind wherever you are.
Don’t let health concerns disrupt your life, vacation or business trip. We also pride ourselves on integrating technology from our patient onboarding service to patient records and up to date medical devices.
Trust our 24-Hour Doctor Call-Out Service to provide the care you deserve, whenever you need it. Reach out t and experience the convenience of quality healthcare at your fingertips.
Advanced Global
Medical Solutions
WE ARE A CAPE TOWN BASED 24hr DOCTOR CALL OUT SERVICE - OUR DOCTORS AND NURSES COME OUT TO YOU!
DOCTOR CALL OUT SERVICE
We offer a medical call out service should you or any of your family require medical assistance
TELEMEDICINE / VIRTUAL CONSULTS
We offer 24-hour access to virtual consultations with flexibility in platform usage based on internet connectivity
TRAVEL & FILM DOCTORS
We provide doctors for remote sites including film sets, expeditions, travel and excursions
WHAT WE OFFER
Our Products and Services
24/7 Doctor Call Out In & Around Cape Town
24/7 Doctor Call Out service in Cape Town. We provide round-the-clock access to expert medical care in the form of in person consultations anywhere in and around Cape Town, whenever needed.
Tele-Medicine / Virtual Consultations
A fully functional Virtual Doctor Consultation with the ability to provide prescriptions via telephone or video call.
Concierge Medical Services
Bespoke Medical Services for Private Clients in and around Cape Town.
MediCase
A premier medical support network with a broad spectrum of services tailored for the hospitality and tourism industry.
Film & Media Medical Services
Traveling Doctors available for remote or on site medical support and service rendering.
IV Therapy
Vitamin and Mineral IV Boosters available at your office, home or holiday villa in and around the Cape Town Area.
CONTACT US FOR ANY OF THE FOLLOWING
We provide:
- 24Hr Onsite Medical Assessments, Diagnosis & Treatment
- 24hr Virtual Doctor Consultation
- 12 Lead ECG Analysis
- Onsite Blood Drawing & Pathology
- Administration of Oral, IMI or IVI Medication
- Suturing, Wound Assessments & Treatment
- Diagnostic Tests & Analysis
- Radiology / Specialist Referrals
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Executive & Visa Medicals
- Prescriptions
- Pharmacy Delivery Services
Why Choose Us?
We’re thrilled to be accredited member of Cape Town Tourism.
This highlights our commitment to maintaining the highest standards of quality and service excellence in the tourism industry. As a member, we pride ourselves in providing our customers with exceptional experiences, backed by our local expertise, insider knowledge, and dedication to sustainable tourism principles promoted by Cape Town Tourism.
Choosing a business that is accredited or associated with Cape Town Tourism can offer several benefits to customers:
Quality Assurance: Cape Town Tourism-accredited businesses are likely to meet certain quality standards and criteria set by the organization. Customers can expect a certain level of quality, reliability, and professionalism from these businesses.
Local Knowledge and Expertise: Accredited businesses often have a deep understanding of Cape Town’s attractions, culture, and unique experiences. They can provide valuable insights, recommendations, and insider tips to enhance the customer’s experience in the city.
Access to Exclusive Offers and Discounts: Some Cape Town Tourism-accredited businesses may offer special deals, discounts, or packages exclusively to customers referred through the organization. This can result in cost savings or added value for customers.
Supporting Sustainable Tourism: Cape Town Tourism promotes sustainable tourism practices and responsible travel initiatives. By choosing accredited businesses, customers contribute to the conservation of natural and cultural heritage, as well as the well-being of local communities.
Peace of Mind: Customers can have peace of mind knowing that they are dealing with a reputable and trusted business endorsed by Cape Town Tourism. This can alleviate concerns about reliability, safety, and customer satisfaction.
Overall, choosing a Cape Town Tourism-accredited business can enhance the customer’s experience by providing quality assurance, local expertise, access to exclusive offers, and the satisfaction of supporting sustainable tourism initiatives.
Affiliations
We are proudly associated and support Taurus Medical, a trusted partner in comprehensive healthcare solutions.
Specializing in patient transfer, home-based care, and health and safety compliance, they ensure the well-being of individuals in various settings.
From seamless patient transfers to personalized home-based care, they prioritize safety, comfort, and efficiency. Additionally, their expertise extends to event safety management, providing peace of mind for organizers and attendees alike. AGMS provides doctor support services to Taurus Medical and vis versa Taurus medical provides high quality paramedical assistance to AGMS and its clients.
We are proudly associated with and provide doctor consulting support services to DEMS Consulting, a leading consultancy specializing in disaster and emergency management solutions across various industries in South Africa. With expertise in the film industry, hospitality, tourism, mining, and more, DEMS Consulting offers tailored, cost-effective solutions. Focusing on systems design, implementation, and information management, they assess clients’ needs comprehensively to deliver specific solutions.
We are proudly associated with and support SA Paramedic Services (SAPS) with our mobile doctor and virtual doctor consultation service. SAPS established in 1999 as a sister company to Western Cape Paramedic Services (WCPS), South African Paramedic Services (SAPS) grew to prominence in the local emergency services industry. SAPS is a member of the South African Private Ambulance and Emergency Services Association (SAPAESA), ensuring industry standards are met.
What our clients have to say
Testimonials
My 80 year old mother who lived in Cape Town, 1200km away from where I am in Johannesburg became bed ridden in December, she also suddently became critically ill and needed urgent medical attention and her family doctor was on leave. In desparation I found and called AGMS. From the enquiry call through to when the doctor went out to my mom and gave her the appropriate treament, the staff were unbelievable - kind, compassionate and most importantly saw immediately the treatment she needed and ensured that she got it. I cannot thank the staff at AGMS enough for all their efforts and amazing treatment of my mom.
Sally Witherden
They are life savers! Absolutely, I recommend. I wish they were in the United States where I live as well. 20 out of 10 stars! Thank you for all you did for us!
Derek Orbach
Wow! Just wow! Talk about life savers… my elderly and frail mom needed urgent treatment 2 weeks ago. With no medical aid, admission to private hospital was not an option. I discovered this amazing team on my Google search. Dr Thaele went to my mom’s old age home within a very short period after making contact with Jerry who coordinates everything via WhatsApp. Dr Thaele was kind and compassionate, quickly assessing that my mom needed admission and arranged for an ambulance to collect her to Groote Schuur. I was not with my mom, but Dr Thaele called me to inform me of everything. The following day, he called me to find out how my mom was. Thankfully, she was fine, as Dr Thaele had diagnosed a DVT which is an emergency! Jerry was prompt and super helpful on WhatsApp too. Highly recommend.
Lauren Smith
I cannot recommend AGMS enough. From the way Jerry explained everything to me telephonically, Dr Thaele doing a house visit and thoroughly examining my 82 year old father, discussing possible treatment and way forward with me and phoning later during the day with the lab results and sending through a prescription for medication. Extreme professionalism and empathy all around. It is of great reassurance that they are only a phone call away. Thank you, AGMS, I will definately make use of your services again.
Traude Wever
IN YOUR HOME, HOTEL OR AIR-BNB
OUR DOCTORS COME TO YOU
GIVING TRAVELLERS AND GUESTS PEACE OF MIND SINCE 2013
Frequently Asked Questions
This can only be established by a medical professional. The best option is to call for or schedule a virtual consultation. A medical doctor on call will advise what options are available and nearest to you. In most circumstances you can be effectively assisted at your place of accommodation or home, however, there are times when a trip to the ER is unavoidable. Our doctors can perform onsite ECGs(Electrocardiograms), draw bloods, administer injections / medication / IV fluids and even attended to minor suturing / wound care. We will also assist in the process from referral to admission.
Almost all travel insurances cover our fees in full.
In many cases we work directly with your medical insurance company.
In most cases you will need to settle your account and our team will provide all the documentation to reclaim from your insurance. For local medical aids it will depend on which medical aid provider you use and plan you on. Most local SA medical aids will cover your consultation fee, or part thereof, however, they will most likely not cover the call out fee.
Our consultation fee start at around R700 per consult, and our call out fee is from R1800 for central Cape Town within a 20km radius. Please note, there will be additional charges for procedures done and consumable / stock used, extended consultations, as well as weekends/public holidays/ after hours. Fees are cover by most travel insurances. Payment will need to be settled up front and claimed back. The same applies with medical aid clients.
At AGMS your virtual consultation includes prescriptions and sick notes. Arranging for lab tests and other medical services are common place for our panel of expert physicians manning our virtual desk.
You cannot simply order a prescription online or via telephone. You will have to undertake some form of doctor’s consultation either in person or through a virtual means. AGMS has a set of highly trained medical doctors and support staff that can help you either telephonically, through a complete virtual consultation or even in person wherever you are staying.
A virtual doctor’s consultation is similar to that of an in person doctor’s visit, only the patient speaks to the doctor using their smartphone, tablet or PC. This realtime video conferencing has been made popular by the covid era but has seen stable growth over the last two decades not just in South Africa, but across the globe.
Meet the Team
Advanced Global Medical Solutions (AGMS) was founded in 2014 by Dr. Stephan Thaele to address the growing need for accessible and mobile medical services in South Africa, especially in the tourism and hospitality market.